Refund policy

At Aethel Laurent, we take pride in the quality and craftsmanship of our luxury garments. If you are not completely satisfied with your purchase, we are here to help.

RETURNS & EXCHANGES
* We accept returns for unworn, unwashed, and undamaged items with original tags attached within 14 days of delivery.
* Due to the delicate nature of our custom metallic and foil prints, items showing signs of wear, improper washing, or damage will not be eligible for a refund.

HOW TO INITIATE A RETURN
To request a return, please contact our support team at connect@zillonlimited.com with your Order Number and reason for return. Once approved, we will provide instructions and the return shipping address.

RETURN SHIPPING FEES
Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping service.

REFUNDS
Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be processed automatically back to your original payment method within 5–7 business days.